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Charge 2 cracked screen

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‎11-26-2020 12:05 - last edited on ‎11-30-2020 03:42 by Fitbit Moderator

‎11-26-2020 12:05 - last edited on ‎11-30-2020 03:42 by Fitbit Moderator

Can i change the face on my charge 2 its cracked. From what I've read from others its a design fault.

 

 

Moderator Edit: Clarified subject

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‎11-30-2020 03:46 - last edited on ‎04-30-2025 11:11 by Fitbit Moderator

‎11-30-2020 03:46 - last edited on ‎04-30-2025 11:11 by Fitbit Moderator

@Tess477 Welcome to the Fitbit Community!

Let me help you with your cracked Charge 2 screen. The screen isn't replaceable but I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-30-2020 04:17

In response to AlvaroFitbit

‎11-30-2020 04:17

Hi I was wondering if the screen on my charge 2 can be replaced.
Thanks Helen Malone
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‎11-30-2020 09:31 - last edited on ‎04-30-2025 11:11 by Fitbit Moderator

In response to Tess477

‎11-30-2020 09:31 - last edited on ‎04-30-2025 11:11 by Fitbit Moderator

@Tess477 thank you for your reply.

As mentioned before I have created a ticket with our Support team so they can further assist you. Please await their reply as they will check your tracker's warranty status and provide options accordingly.

Keep me posted.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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