11-03-2019
04:48
- last edited on
09-08-2020
11:53
by
MatthewFitbit
11-03-2019
04:48
- last edited on
09-08-2020
11:53
by
MatthewFitbit
The screen on my Charge 2 started switching screens erratically. The screen stays on and switches from screen-to-screen until rapidly depleting the battery. I have performed a reset and left it off for multiple weeks and performed an additional reset. Any other ideas on possible fixes? I am out of warranty.
Moderator edit: updated subject for clarity
11-04-2019
06:29
- last edited on
05-17-2025
13:28
by
MarreFitbit
11-04-2019
06:29
- last edited on
05-17-2025
13:28
by
MarreFitbit
@MarkOBX It's great to see that you've visited the Fitbit Community!
Let me help you with your unresponsive Charge 2 and thank you for troubleshooting this issue. Since you already exhausted the suggested troubleshoots I have created a ticket so our Support team can further assist you via email. Hopefully they may have options for you.
Let me know how it goes.
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