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Charge 2 display not working

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‎06-14-2019 12:07 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-14-2019 12:07 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

My Fitbit charge 2 screen only has lines going through it, no info is showing but it is still syncing to my phone and shws that way, help!! 

 

 

Moderator edit: updated subject for clarity

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‎06-16-2019 10:52

‎06-16-2019 10:52

@Angienick Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

 

Let me help you with your Charge 2 screen. Please restart your device by following these instructions.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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