11-02-2020
15:15
- last edited on
11-07-2020
05:52
by
AndreaFitbit
11-02-2020
15:15
- last edited on
11-07-2020
05:52
by
AndreaFitbit
All of a sudden my Charge 2 is not pairing with Iphone. I get a code and then it says it can't be found. It did pair with my laptop. What can I do? Thank you.
Moderator edit: updated subject for clarity.
11-03-2020 02:08
11-03-2020 02:08
Which version of the App do you use on your iPhone? I had to manually update to 3.33 to synchronize my Charge 2 again.
11-03-2020 05:36
11-03-2020 05:36
11-03-2020 11:57
11-03-2020 11:57
Make shirt that the laptop is not connected to the tracker.
11-07-2020 05:58
11-07-2020 05:58
A warm welcome to our community @MKZawisza, @Incanus and @Rich_Laue. I'll be happy to assist with your Charge 2 syncing inquiry. Thank you for mentioning the steps you have followed to resolve this @MKZawisza.
As @Rich_Laue mentioned. Make sure that the laptop isn't connected to the tracker when you're trying to sync with your iPhone and follow the advise of help article: Why can't I set up my Fitbit device? Please let me know how it goes.
Thank you for your advise @Incanus and @MKZawisza.
Keep on visiting the forums.