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Charge 2 doesn't show text content for notifications

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‎08-28-2019 00:40 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-28-2019 00:40 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

Fitbit charge 2 showing wrong caller id. Only showing name of person texting and no messages show on screen. Only started after lastest update. Anyone have a fix on problem

 

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎08-29-2019 07:59 - last edited on ‎12-25-2024 10:26 by Fitbit Moderator

‎08-29-2019 07:59 - last edited on ‎12-25-2024 10:26 by Fitbit Moderator

@Leempike Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your Charge 2 text messages. The team is aware of this issue and is working on find a solution. Still I appreciate your report and patience in this matter.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-19-2019 15:48

‎10-19-2019 15:48

I've got the same problem. I wonder when this will be fixed/updated. It's been going on for quite a while.

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‎10-19-2019 17:47

In response to Brieperrigan

‎10-19-2019 17:47

My fitbit has corrected itself for text messages but still show incorrect caller id. Very frustrating
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0 Votes

‎10-20-2019 18:19

In response to Leempike

‎10-20-2019 18:19

Same here

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