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Charge 2 isn’t getting texts

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‎03-12-2019 11:16 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-12-2019 11:16 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

Hello,

I have an Ipone 7. I am not not getting my text notifications. I’ve made sure that my do not disturb is off, I’ve checked my settings in my IPhone and in the app. All  notifications are on and allowed. I “forgot device” on my blue tooth and restarted my phone and paired again on the blue tooth connection... I get a notification for phone calls just not texts !!! Help please!!!

 

 

Moderator edit: updated subject for clarity

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‎03-13-2019 07:08

‎03-13-2019 07:08

@Ekotowski It's great to see that you've visited the Fitbit Community! Sorry to hear that you aren't getting text notifications on your tracker and thank you for troubleshooting this. Please try these suggestions to help resolve the issue.

 

Let me know how it goes.

Alvaro | Community Moderator

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