02-19-2019
01:16
- last edited on
09-08-2020
17:14
by
MatthewFitbit
02-19-2019
01:16
- last edited on
09-08-2020
17:14
by
MatthewFitbit
Has anyone else had any issues with the durability of the Charge 2 ??
I did some research and chatted to some people to get some advice on what fitness tracker to get.
I saved up and went out and got the fitbit charge 2, which went great!! . . . for 5 days . . .
One of my jobs is a volunteer with the emergency services (first responder).
we had a couple jobs come up with trees blocking the road and was all over the place, whilst I was at one of the jobs, my band unclicked itself from the actual computer unit and I lost it!! which is sad because it was going so good.
It took me a bit to save up for, does this mean I have to save up again and get another to have it happen again !? or is there something else out there better suited for the rugged life ?
Moderator edit: updated subject for clarity
02-20-2019 06:55
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-20-2019 06:55
@Goges It's great to see that you've visited the Fitbit Community! Sorry to hear about your missing Charge 2. It does sound that the activity you were doing was quite physically intense. You could try wearing your tracker a little bit more lose so your put too much pressure to the band area. Also for missing devices you can try these suggestion if it is possible for you. While lost trackers aren't covered by the warranty you can let our support team know so they can review the case and provide options. You will get an email from them.
Let me know how it goes!
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