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Charge 2 miscalculating exercise

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‎02-11-2020 08:06 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-11-2020 08:06 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

In the past month, my charge 2 has been recording exercise that I'm not doing. It seems to be recording it in my sleep and even it's not even on me. Unless I'm going to planet fitness and using the elliptical in my sleep, I think something is wrong. I checked to make sure my Fitbit is up to date and checked my settings. Not sure what else it could be. Anyone else have this issue or figured out what to do to fix it?

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‎02-13-2020 06:49

‎02-13-2020 06:49

@Msampso2 It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

 

Let me help you with your Charge 2 detecting activities while you sleep. Do you have any third party apps linked to your account. Activities like this one are detected based on your arm movement so maybe you are doing something (for example knitting before sleeping, the arm movement could be detected as an activity). Could you also share a screenshot of the activities area?

 

Let me know how it goes.

Alvaro | Community Moderator

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