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My app has stopped recognising any activity. Last weekend everything was working fine then 2 days later my tracker is showing calories burnt after a class but on syncing to the app…no exercise registers. I have done all the recommended stuff…opening/closing/deleting apps and tracker and still nothing.
Does anyone have any suggestions/ideas/advice please?
Hi @JuanFitbit my internet searches led me here. I also have a charge 2 that stopped tracking around the same time as this thread started. I fell off the exercise wagon for a bit and was discouraged but want to start again and I need my tracking to stay motivated!! Do you have an update??
Still not fixed I’m thinking the app no longer supports the charge 2 due to the fact that it’s an old device but i can’t get a answer. I’m holding off upgrading my device for fear it won’t work.
No, sorry, they don’t care, they’re not going to fix it. Mine still tracks walks automatically, that’s it. I add weights manually myself. Will but something else when it quits altogether.
