Charge 2 not pairing or syncing

[Carrielynnhbw]

I have tried several different things and since 01/05/2019 my charge 2 won't pair or sync???? I've tried it on my tablet and phone with no success??? Help

[SunsetRunner]

My Charger 2 will not stay in sync, it's pretty frustruating. I was reading that these are now obsolete, is this true? I've only had it for a year😐 i'm hoping that perhaps I'm just doing something wrong to keep putting it out of sync. It looks like 1/4 of my steps were recorded. Bummer.

[itsjustme42]

I just got mine in the mail yesterday and mine won't synch either or pair even though my bluetooth puts it on the list which I think means it detects it...don't know why it won't pair but I'm disgusted and plan to return it tomorrow or Monday. Luckily, although I bought it online, we have an actual physical store in town. The app downloads fine but the actual tracker screen just says to go to fitbit./setup which does not do anything to help

[SunsetRunner]

I'm to the point where I'm going to replace it with something else, it won't be another fitbit charger. My dad always told me that when buying a product to go for the item with the least amount of bells and whistles so when something goes wrong with it there is less to fix.  I will find one thst just keeps track of my steps and heart rate.  I hope your fitbit can be fixed, especially since you just made the purchase.

[itsjustme42]

That is so true...Everything today has too many of those bells and whistles which are usually not needed at all. I wish I had paid attention to that and at my age I should have learned that long ago and paid attention to it. >From now on it's the simplest possible for me too.

Thank you so much for your feedback.

Because He lives I can face tomorrow!