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Charge 2 not responding

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‎10-07-2022 13:37

‎10-07-2022 13:37

I+My Charge 2 will not respond to anything. I have tried to reset it by attaching to the charger and holding the button for 4 seconds. It vibrates and shows the fitbit logo, but still does not come on. It is synching to the app, but not registering any steps

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‎10-10-2022 00:34

‎10-10-2022 00:34

Charge 2—press and hold the button on your tracker for 4 seconds. When you see the Fitbit logo and the tracker vibrates, the tracker restarted. Charge 3 & Charge 4—press and hold the button on your tracker for 8 seconds. Release the button.

 

Regards,

Will

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‎10-10-2022 07:09

In response to willjoe

‎10-10-2022 07:09

I have done this multiple times and the Charge is still not responding. I have also unpaired it in the app and repaired it, but it is still not responding. The app shows that it is fully charged and that it is synching, but still not responding. Any other suggestions?
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