Charge 2 not syncing or getting notifications, also sleep button missing

[12amworkingonit]

What happened to the sleep button?  Why no notifications?  Not syncing with iPhone.  

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@12amworkingonit Welcome to the Community. Sorry for the delay in my reply.

Let me help you with your Charge 2 not syncing, getting notifications and the missing sleep button. Notifications need for the tracker to sync in order to properly work so these issues are mos likely related. For the syncing issues you can try the following:

1. Go to your phone's bluetooth settings and remove all devices listed there.
2. Restart your phone and restart your device. 
3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
4. You can find troubleshooting instructions here.

After this try setting up notifications again.

Regarding the sleep button, are you referring to the Fitbit app? If this is the case then please log out from the app, restart your phone and log back in. If this isn't the issue then please provide as many details so I can better assist you.

Let me know how it goes.

[12amworkingonit]

Thank you for your response. I actually figured it out myself yesterday
along with google.

For some reason my bluetooth would not stay connected on my phone, but
would on my ipad. It kept searching for my Apple watch that I do not own.
Finally once I got my bluetooth kink to work, I reset my fitbit. I am not
sure if the bug is with the phone or the fitbit. My sister is having the
same problem and her sleep tile, it is registering on the wrong day. As
soon as I can get to her I will try to help her, along with your
instructions.