Charge 2 not syncing with iOS devices

[Lizabet]

i just hooked up my Fitbit 2 and it is working fine but doesn't seem to be sinking. It is just searching for both my iPad and iphone

Moderator Edit: format. 

[Kmransom123 · Accepted solution]

@Lizabet   It may be trying to connect to both devices - which one did you initially set it up on? (Any issues there?)  Try turning blue tooth off on one of the devices, and then try again to sync.

[Lizabet]

Okay thanks that was the problem.

Sent from my iPad

[shellybee]

  I have a problem similar I had my fitbit sinned to my phone was working well for twork days then it seem last night I stopped being able to sink/update on my phone. I've tried turning the phone off and also the Bluetooth but it still won't  work.. help pls 

[Rich_Laue]

How about @shellybee going into your phones Bluetooth settings and telling it to forget the tracker. 

Or doing a restart of the tracker. 

http://help.fitbit.com/articles/en_US/Help_article/1186

[Lizabet]

Try turning the Bluetooth off on any other devices you might have. I have a mini iPad and now have the Bluetooth off on it. It took several tries to get it back on my phone and I have done this before and left the house and again no notifications working. Very frustrating.

Sent from my iPhone

[Zöe]

Im also having issues did you manage to sort it if so could i ask how? As mines not syncing at all.