08-23-2020
06:47
- last edited on
09-08-2020
09:08
by
MatthewFitbit
08-23-2020
06:47
- last edited on
09-08-2020
09:08
by
MatthewFitbit
My charge 2 stopped communicating with my iPhone by Bluetooth I have rebooted phone & it recognises other items by Bluetooth but can’t find my Fitbit. It has been working fine for 2 years. Any ideas please?
Moderator Edit: Clarified subject
08-25-2020 12:19
08-25-2020 12:19
@DavidMuldree Thanks for being part of our Community!
Let me help you with your Charge 2 not syncing and thank you for troubleshooting this issue. You can try the following:
Let me know how it goes.
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08-25-2020 13:41
08-25-2020 13:41
I have the same issue but with my Android. Would not sync for the past few days. Turned off Bluetooth then back on. Unpaired and repaired. Now I removed it from the app and cannot reconnect it. It cant find the Fitbit. I don't have any other device, no apps or anything messing up. Nothing.