Charge 2 not syncing - Fitbit Community

Charge 2 not syncing

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Rooster54

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I cannot sync my Fitbit with my phone or iPad. I did have it synced before

Moderator edit: updated subject for clarity

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AlvaroFitbit

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@Rooster54 Welcome! It's great to see you around!

Let me help you syncing your Charge 2. Which phone are you using? Is it compatible? You can try the following:

Go to your phone's bluetooth settings and remove all devices listed there.
Restart your phone and restart your device.
Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.
You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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