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Charge 2 not tracking sleep pattern

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‎08-17-2020 08:56 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

‎08-17-2020 08:56 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

From last few days, my charge 2 is not tracking sleep patterns. Please check and advise how to fix the issue.

Thank you.

 

 

Moderator Edit: Clarified subject

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‎08-18-2020 13:29 - last edited on ‎05-02-2025 09:56 by Fitbit Moderator

‎08-18-2020 13:29 - last edited on ‎05-02-2025 09:56 by Fitbit Moderator

@20ashe Welcome to the Community. 

Let me help you with your Charge 2 not tracking your sleep. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

Let me know how it goes.

Alvaro | Community Moderator

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