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Charge 2 not vibrating

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‎08-10-2019 14:58 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

‎08-10-2019 14:58 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

My charge 2 has stopped vibrating when I have reached my daily goal, I have checked the notifications are switched on and set at 10000 steps b ut does not vibrate.

 

 

Moderator edit: updated subject for clarity

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‎08-11-2019 11:08

‎08-11-2019 11:08

@kchops, welcome! It's nice to have you on board!

 

Let me help you with your Charge 2 not vibrating and thank you for checking its settings. Please restart it by following these instructions.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

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3 REPLIES 3

‎08-11-2019 11:08

‎08-11-2019 11:08

@kchops, welcome! It's nice to have you on board!

 

Let me help you with your Charge 2 not vibrating and thank you for checking its settings. Please restart it by following these instructions.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-12-2019 07:00

In response to AlvaroFitbit

‎08-12-2019 07:00

AlvaroFitbit

Reset my charge 2 yesterday as per instructions you sent by you, been out today and everything is working fine recieved notification at 10000 steps as well as others. Thank you very much for the advise.

Regards

kchops

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‎08-12-2019 09:04

In response to kchops

‎08-12-2019 09:04

@kchops thank you for your update. Really happy to hear that your tracker is working now after the restart and hope you are back on track getting all those steps.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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