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Charge 2 old data or lost data?

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‎06-24-2019 06:10 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

‎06-24-2019 06:10 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

My fitbit was giving me issues synching (which I have fixed), however, is there any way to get my steps data from those days? It was done for at least 2 weeks...if so, how and where do I find it?

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‎06-25-2019 07:36

‎06-25-2019 07:36

@FITKell It's great to see that you've visited the Fitbit Community!

 

Let me help you with your missing data. If the device didn't retain the information then you won't be able to retrieve it but you can manually log a walking activity to have a record of the steps for these days.

 

Let me know how it goes.

Alvaro | Community Moderator

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