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Charge 2 shows blank screen

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‎06-23-2019 03:08 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

‎06-23-2019 03:08 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

All of a sudden my screen went blank. Restarting it doesn't solve the problem. It is stil working according to the app.

 

 

Moderator edit: updated subject for clarity

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‎06-25-2019 09:37

‎06-25-2019 09:37

Problem isn't fixed but a compensation has been offered.

View best answer in original post

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‎06-24-2019 07:17

‎06-24-2019 07:17

@Pieter77 Welcome! It's great to see you around! 

 

Let me help you with your Charge 2 display and thank you for troubleshooting this issue. Please let our Support team know about it as they can further assist you. I noticed that you already have a ticket with them so keep communicating with them to solve this.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-25-2019 09:37

‎06-25-2019 09:37

Problem isn't fixed but a compensation has been offered.

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0 Votes