01-28-2019
20:30
- last edited on
01-29-2019
10:39
by
AlvaroFitbit
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-28-2019
20:30
- last edited on
01-29-2019
10:39
by
AlvaroFitbit
@Fiat1974It will add steps when you are moving your arms a lot. You must be moving them while sleeping
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Fiat1974 A warm welcome to our Community! Sorry to hear that your Charge 2 is overcounting your steps. As @WendyB explained this could be to your arm movement. Your tracker will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example this may happen when you are playing the drums, burping a baby or clapping. It can also happen when driving. You can negate these steps by logging a driving activity. You can try wearing your tracker on your non dominant hand but select that hand as dominant on the tracker’s settings to make it less sensitive to movement.
Let me know how it goes!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
Best Answer