01-25-2019
23:52
- last edited on
09-08-2020
17:54
by
MatthewFitbit
01-25-2019
23:52
- last edited on
09-08-2020
17:54
by
MatthewFitbit
My fitbit adds more steps then I walk, even when i sleep it adds. What can i do?
Moderator edit: updated subject for clarity
01-28-2019
20:30
- last edited on
01-29-2019
10:39
by
AlvaroFitbit
01-28-2019
20:30
- last edited on
01-29-2019
10:39
by
AlvaroFitbit
@Fiat1974It will add steps when you are moving your arms a lot. You must be moving them while sleeping
Wendy | CA | Moto G6 Android
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01-29-2019 10:49
01-29-2019 10:49
@Fiat1974 A warm welcome to our Community! Sorry to hear that your Charge 2 is overcounting your steps. As @WendyB explained this could be to your arm movement. Your tracker will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example this may happen when you are playing the drums, burping a baby or clapping. It can also happen when driving. You can negate these steps by logging a driving activity. You can try wearing your tracker on your non dominant hand but select that hand as dominant on the tracker’s settings to make it less sensitive to movement.
Let me know how it goes!
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