Charge 2 pairing issues

[GFL1970]

Where do I find the 4 digit number asked for once my charge 2 has been found and then asks for the four digit number to pair it with tracker.  Thanks

Moderator edit: Subject for clarity 

[WavyDavey]

Try four zeroes.

[GFL1970]

Didn't work

[WavyDavey]

What device are you trying to pair it with?

Also, are you pairing through the Fitbit app?

[USAF-Larry · Accepted solution]

@GFL1970, it is on the display screen of your Charge 2 tracker. The on-screen instructions should advise you when to press the button on the Charge 2 to see the 4-digit number which you then enter into the app.

[GFL1970]

It worked!!  Thanks

[RohanLgreenaway]

the four digit number will appear on the screen of your Fitbit tracker put the code into your phone and it should work. its for security reasons.

[dottieo]

I put the 4 digit code in my phone and the two devices synced but it will not pair with my charge 3. What is wrong?

[HeydyF]

Hey @dottieo, welcome aboard! Let me confirm something to help you out better. Are you trying to set up a Charge 2, a Charge 3 or both? What phone are yo using to pair them? Is it a compatible device? In the meantime, I'd like you to take a look at the troubleshooting in this help article: Why can't I set up my Fitbit device? 

Keep me posted! 

[Trailboss]

Here is one for you - My Charge 2 works,.. but the display does not. 

Is there any way to pair it without the stupid 4-digit code?? I had 2 Charge 2s and BOTH the battery held a charge for less and less time over the course of maybe 4 day and finally just get hot when put on the charge. This one, I admit is my fault... I simply can't afford to keep buying these things because the battery died, so I put a new battery in this one.  It charges and seems fine, but no display, I bought the other to use, expecting to not be able to replace the battery.... I think I overheated it trying to remove the display when replacing the battery... now the second (spare) I bought died in the same way as the first (returning it).

Any thoughts on pairing without a display?