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Charge 2 screen damaged

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‎06-15-2019 00:51 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-15-2019 00:51 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

The glass of my fit bit charge 2 is cracked with heat during the holidays. Apparently this is not under warranty. (purchased Jan.2018) Someone else has experience with this and how can I have this repaired?

 

Moderator edit: format and updated subject for clarity

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‎06-16-2019 11:55

‎06-16-2019 11:55

@Gunhild1 Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your damaged Charge 2 screen. Please let our Support team know so they can further assist you. I have created a ticket so they can reach out via email.

 

Let me know how it goes.

Alvaro | Community Moderator

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