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Charge 2 screen frozen

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‎11-23-2020 00:48

‎11-23-2020 00:48

I bought my fitbit charge 2 in May 2018. Recently i started having issues with battery drainage. Battery was lasting not even 24 hrs. Every night i have to charge it.

 

Now new issue came up which is my screen is frozen. Nothing is moving like scrolling up n down. Pressing the button. Infact i put it on charge n try restarting but still nothing. 

 

I regularly clean my fitbit. Never had any water issues. Its a disappointment as it lasts Not even 3 years.

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‎11-23-2020 03:09

‎11-23-2020 03:09

@rakhra_manav I hope you're doing well!

 

Sorry to hear that your Charge 2 screen is stuck and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

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