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Charge 2 screen has gone black

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‎04-29-2019 01:50 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎04-29-2019 01:50 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

My display has gone dark. I've restarted my device and everything yet it is still dark.

It syncs and tracks my steps and heartbeat as usual. Just nothing on the display.

Help?

Thanks

 

 

Moderator edit: updated subject for clarity

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‎04-30-2019 07:02 - last edited on ‎04-24-2025 10:26 by Fitbit Moderator

‎04-30-2019 07:02 - last edited on ‎04-24-2025 10:26 by Fitbit Moderator

@acapcami A warm welcome to our Community!

I will assist you with your non working Charge 2 screen and thank you for restarting the device. Since the issue persist please let our Support team know so they can further assist you. You will get an email from them.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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