help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 screen keeps cycling

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-07-2018 21:33 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎02-07-2018 21:33 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

Mundy charge 2 keeps cycling through the screens like I am pushing the button on the side. Ideas?

Best Answer
Labels:
5 REPLIES 5

‎02-07-2018 22:29

‎02-07-2018 22:29

Mine is doing the same thing. Plus it went from 100% battery to 65% in under 2 hours because of this.

Best Answer

‎02-12-2019 06:51

‎02-12-2019 06:51

Mine also started doing this about 2 weeks ago. Cycles from screen to screen and kills the battery.

Best Answer

‎02-18-2019 07:01

In response to Helmfast

‎02-18-2019 07:01

@Bryandshaw @Terri-T @Helmfast Welcome! It's nice to have you on board! Sorry to hear that your Charge 2 is cycling through the menu items. You can clean the button area with cotton and rubbing alcohol. After this use compressed air at a distance to clear the area. Finally restart your device.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎08-06-2019 08:45

In response to AlvaroFitbit

‎08-06-2019 08:45

Suggested solution appears to work but then unit reverts to interminable scrolling after 5-10 mins. Been through procedure twice and integrated another suggestion that you reset the unit at least three times. We’ll see but I can’t say I’m hopeful.

Best Answer
0 Votes

‎08-06-2019 08:49

In response to AlvaroFitbit

‎08-06-2019 08:49

Nope, second go lasted 5 mins. Given that this seems to be a known issue, it’s surprising that it’s not been sorted or units recalled.

Best Answer
0 Votes