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Charge 2 screen not working even after reboot

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‎08-16-2019 04:33 - last edited on ‎07-24-2025 21:38 by Fitbit Moderator

‎08-16-2019 04:33 - last edited on ‎07-24-2025 21:38 by Fitbit Moderator

I’ve rebooted my Fitbit and the screen is dead still. It’s fully charged and the lights and vibration work fine but I can’t see any muting on the front

 

 

Moderator edit: updated subject for clarity

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‎08-18-2019 11:43 - edited ‎08-18-2019 11:45

‎08-18-2019 11:43 - edited ‎08-18-2019 11:45

@Dreamdesler60, welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

 

Let me help you with your Charge 2 screen not working and thank you for troubleshooting this issue. I noticed that you already have a ticket with our Support team so keep working with them to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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