help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 screen not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-31-2019 15:11 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎05-31-2019 15:11 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

I charged my fitbit charge 2 (purchased dec 2017) about a week ago and when I went to put it on in the morning the screen was blank. I have tried plugging it in and pressing the button for 10 to 12 seconds still nothing. My app indicates it is charged and has been syncing from tome to time there is just no display and am assuming no recording of activity.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-02-2019 10:20

‎06-02-2019 10:20

@grandforks Welcome! It's good that the community is growing! Sorry for the delay in my response.

 

Let me help you with your Charge 2 screen and thank you for troubleshooting this issue. Since the issue persist please let our Support team know so they can further assist you. I created a ticket so Support will contact you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes