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Charge 2 screen stopped working

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‎10-11-2019 20:08 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-11-2019 20:08 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

Hi my fit bit charge screen has stopped working 

I have tried restarting it, letting the battery run out and recharging it it does vibrate when plugged in but dies very quickly after unplugging it

 

 

Moderator edit: updated subject for clarity

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‎10-13-2019 08:16 - last edited on ‎11-04-2025 06:55 by Fitbit Moderator

‎10-13-2019 08:16 - last edited on ‎11-04-2025 06:55 by Fitbit Moderator

@MaryMM11 Welcome! It's nice to have you on board! Sorry for the delay in my reply.

Let me help you with your unresponsive Charge 2 screen. I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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