08-19-2020
02:48
- last edited on
09-08-2020
09:08
by
MatthewFitbit
08-19-2020
02:48
- last edited on
09-08-2020
09:08
by
MatthewFitbit
I had surgery and walk with 2 crutches but the app says I walkes 94 km how can I delete that day? All mij registration is not complete now
Moderator Edit: Clarified subject
08-20-2020 10:47
08-20-2020 10:47
@joyceieee It's great to have you here!
Let me help you with your Charge 2 recording the incorrect amount of steps. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen while driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non-dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement.
I do hope you have a speedy recovery!
Let me know how it goes.
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