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Charge 2 showing nothing

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‎07-15-2019 10:32 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-15-2019 10:32 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

Looks like everything is working in terms of sync etc but there is no information showing on the charge2 itself.  I even got my 11am alarm on the watch.   I tried restarting it and that did not seem to work.  Any ideas ?

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‎07-16-2019 11:26 - last edited on ‎01-23-2025 09:29 by Fitbit Moderator

‎07-16-2019 11:26 - last edited on ‎01-23-2025 09:29 by Fitbit Moderator

@Anniebananie1, welcome! It's nice to have you on board!

Let me help you with your Charge 2 not working correctly and thank you for restarting your device. Since the issue persist please let our Support team know about it. I noticed that you already have a ticket with them so keep working with the team to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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