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Charge 2 shows setup message

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‎10-23-2019 05:13 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-23-2019 05:13 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

Haven't used my fit bit lately. went to use it. all charged but all it says is www.fitbit.com/setup. already have account. what do I do

 

 

Moderator edit: updated subject for clarity

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‎10-24-2019 06:48

‎10-24-2019 06:48

@wdchuck Welcome to the Fitbit Community! I hope you're doing well!

 

Let me help you with your Charge 2 showing this setup message. You will need to set it up again as a new device on your account by following these instructions.

 

Let me know how it goes.

Alvaro | Community Moderator

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