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Charge 2 shows wrong time and date

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‎08-26-2019 09:50 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-26-2019 09:50 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

For 4 weeks I have a wrong date and time on my Fitbit. Didn't travel. 

I tried to synchronise multiple times after turning off automaticly timezone and adjust to the correct timezone and country and synchronise again. I see the same question below but never the answer when it doesn't work after these actions. Any tips? 

 

 

Moderator edit: updated subject for clarity

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‎08-27-2019 09:42 - last edited on ‎12-25-2024 10:40 by Fitbit Moderator

‎08-27-2019 09:42 - last edited on ‎12-25-2024 10:40 by Fitbit Moderator

@SarahLiddicott A warm welcome to our Community!

Let me help you with your Charge 2 showing the incorrect time and thank you for troubleshooting this issue. Select a different timezone area, save and sync then select the correct one, select and sync.

Let me know how it goes.

Alvaro | Community Moderator

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