Charge 2 sleep data not recording

[Garagedude]

I bought a used charge 2. Since I've had it the charge 2 only records the last hour or so of my sleep. Today it recorded an hour and 6 minutes sleep, but I was awake then petting the dog but still in bed. I let my wife wear it and it did perfect. She got over 7n hours sleep and a star. Back on my wrist it just doesn't work. I've tried changing the advanced settings from sensitive to normal and back but no difference. I've reset it also with no help. I've worn it higher on my wrist, lower, looser, tighter, no difference. I've changed wrist also. Any ideas what I'm missing. Would another model help? 

[HeydyF]

Hey @Garagedude, it is great to see new members around. 🙂 I appreciate you have taken the time to try almost every tip to make your Charge 2 accurately track your sleep. Besides them, I would suggest you to try to set up your Charge 2 as a new device. Just follow these instructions. 

Let me know if that works! 

[Garagedude]

Thanks for the quick reply. I had already set the Charge 2 up again. I did it again so we will see if the second time helps.  Garagedude

[HeydyF]

I appreciate your response @Garagedude! Give it a try to the instructions that I posted above and let me know how it goes!

I'll be around!