01-04-2019
05:29
- last edited on
09-08-2020
18:22
by
MatthewFitbit
01-04-2019
05:29
- last edited on
09-08-2020
18:22
by
MatthewFitbit
Had fitbit since Xmas 2018 not
Had any issues but now the step counter is going up whilst I'm asleep my partners don't and mine never did before so from 521 before bed to 766 now what's going on
Moderator edit: updated subject for clarity
01-06-2019 06:45
01-06-2019 06:45
@LorraineM68 A warm welcome to our Community! Sorry to hear that your step count is increasing while sleeping. Your tracker will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example this may happen when you are playing the drums, burping a baby or clapping. It can also happen when driving. You can negate these steps by logging a driving activity. You can try wearing your tracker on your non dominant hand but select that hand as dominant on the tracker’s settings to make it less sensitive to movement.
Let me know how it goes!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
01-06-2019 20:42
01-06-2019 20:42
01-06-2019 23:01
01-06-2019 23:01
Help! Woke this morning to my Fitbit telling me I have done 2647 steps in my sleep! How do I reset this as this is definitely innacurate!