11-05-2019
23:21
- last edited on
09-08-2020
11:53
by
MatthewFitbit
11-05-2019
23:21
- last edited on
09-08-2020
11:53
by
MatthewFitbit
So I was laying I bed last night and when I got in to bed around 8 my steps were 14.567 which not moving at all watching tv. My steps were gradually getting higher and ended io at 14.765. Had anyone else has this problem of no movement but still steps are rising.
Moderator edit: updated subject for clarity
11-06-2019
09:16
- last edited on
11-06-2019
09:17
by
AlvaroFitbit
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-06-2019
09:16
- last edited on
11-06-2019
09:17
by
AlvaroFitbit
Where you moving your hands and arms?
Best Answer11-06-2019 11:10
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-06-2019 11:10
@Nenac Welcome! It's nice to have you on board!
Let me help you with your step count increasing while watching TV. Your device will detect the movement on your arm and translate that movement into steps. This is why @Rich_Laue asked if you were moving your arms (maybe when changing channels or grabbing something your were eating). There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen while driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement.
Let me know how it goes.
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Best Answer11-06-2019 11:33
11-06-2019 11:33
Best Answer11-06-2019 11:33
11-06-2019 11:33
Hello, I wear it on my right ankle and I wasnt moving maybe the fitbit was lagging, is this a thing?
Best Answer11-06-2019 20:28
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-06-2019 20:28
Where you tapping your foot?
Best Answer