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Charge 2 today started pausing

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‎03-01-2020 17:00 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-01-2020 17:00 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

why all is a sudden pausing? As I have done many times before, I put started  exercise weights when I started weight training. Somewhere it paused. Wearing no sleeve, no gloves and did not stop working out. Started it again, counted 16 of 30 plus minutes.  Later I hit exercise walk and it started counting time.  Somewhere on the way home it paused. Tried to enter it manually and it gives me .8 mile at 57 pace when the walk there was 1.8 mile and 17 pace. Trip home is same distance, slightly slower.

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‎04-26-2020 07:07 - last edited on ‎06-11-2025 08:22 by Fitbit Moderator

‎04-26-2020 07:07 - last edited on ‎06-11-2025 08:22 by Fitbit Moderator

@MKNY Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Let me help you with your Charge 2 pausing. Try restarting your tracker by following these instructions. Additionally try cleaning the button area with compressed air at a distance.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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