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Charge 2 will not change days

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‎04-07-2019 07:44 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎04-07-2019 07:44 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

My charge 2 continues with my steps from day before.  The date changes, but the steps do not reset.How can I fix this?

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‎04-08-2019 05:52

‎04-08-2019 05:52

@kwiltinnana A warm welcome to our Community!

 

I will assist you with your steps that didn't reset at midnight. This may happen when there is a change in timezone (due to travel or DST changes).  You can restart your device as this will help it reset the following midnight but it won’t remove the steps from the affected date.

 

Let me know how it goes.

Alvaro | Community Moderator

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