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Charge 2 won’t keep charge

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‎07-03-2019 06:31 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-03-2019 06:31 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

This is my second Fitbit. The first one I bought lasted about 14 months. Bought the charge 2 two years ago and not keeping it’s charge. Followed all the steps to try to get it working again, nothing. So I guess the expected lifetime for these watches is about 2 years. Guess it’s time to buy something else. I’m done with Fitbit.

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‎07-04-2019 10:05

‎07-04-2019 10:05

@SGag Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your Charge 2's battery life and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

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