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Charge 2 won't reset steps .

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‎05-29-2019 04:05 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎05-29-2019 04:05 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

My charge 2 stopped resetting steps.

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‎05-30-2019 06:23 - last edited on ‎06-17-2025 06:21 by Fitbit Moderator

‎05-30-2019 06:23 - last edited on ‎06-17-2025 06:21 by Fitbit Moderator

@Jcpsr Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your steps not resetting. This may happen when there is a change in timezone (due to travel or DST changes).  You can restart your device as this will help it reset the following midnight but it won’t remove the steps from the affected date.

Let me know how it goes.

Alvaro | Community Moderator

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