06-02-2019
14:02
- last edited on
09-08-2020
15:47
by
MatthewFitbit
06-02-2019
14:02
- last edited on
09-08-2020
15:47
by
MatthewFitbit
Everytime I go on my computer to check my sleep, record my food and other things, my Charge 2 will not sync and I can't update my fitbit.
Moderator edit: updated subject for clarity
06-03-2019 11:35
06-03-2019 11:35
@Frail_tig Welcome! It's nice to have you on board!
Let me help you with your Charge 2 not syncing and the help site. To start please clear your browser's cache and cookies. Also try a different browser like Google Chrome of Mozilla Firefox.
Regarding the syncing issues please follow these instructions to solve the issue.
Let me know how it goes.
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