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Charge 2 workout mode stops working

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I have had my charge 2 for almost 2 yrs  I have not had a problem with it until now.  The problem I have has not been fixed my restarting my charge 2 because I have done that already.  It worked fine for a week but now is doin the same thing.  

 

The problem is that I will start the Run workout on my charge 2 an at several different times it will stop working on it's own.  How I know this is when I look down at the charge 2 during the work out it's on the home screen.   I restart the Run work out an shortly into the work out the same thing has happened. It has done this more than once and I would like some resolutions to this issue because I use my fitbit to log my workouts as far as time, heart rate, and possible calories burned.  It helps to keep me motivated to keep going so if I cannot get this issue resolved then I may lose the motivation to keep going.  

 

I appreciate any help. TIA

 

 

Moderator edit: updated subject for clarity

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@Tabbie75 Welcome! It's good that the community is growing! 

Let me help you with your Charge 2 workout mode and thank you for restarting your device. I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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