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Charge 3 Blank Screen

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‎07-27-2020 08:01 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

‎07-27-2020 08:01 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

Looked at my watch yesterday and it had a blank screen, but still vibrates. Since then I’ve been trying different clock faces and trying to restart with the charging cable. The 8 second restart and the 15 second. Nothing works. Anything else I can do before I throw this thing out? 

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‎07-27-2020 10:30

‎07-27-2020 10:30

I am also having this issue, if anyone knows of a solution. Thanks 👍

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‎07-28-2020 09:29

‎07-28-2020 09:29

Mine is the same as of this morning, restart and changing clock face does not work.  I noticed this posting;

https://community.fitbit.com/t5/Charge-3/Charge-3-Firmware-Release-1-88-11/td-p/4371744

 

Looks like they are in the process of rolling out new firmware, my guess is the new firmware has some issues.  

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