12-16-2018
19:19
- last edited on
11-17-2020
14:31
by
MatthewFitbit
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12-16-2018
19:19
- last edited on
11-17-2020
14:31
by
MatthewFitbit
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Have had a Charge 3 for about 2 months and have already had more issues with it than the entire time I used my Charge 2. What is Fitbit doing to address the ongoing issues we all seem to be having. Definitely wouldn't recommend that anyone purchase a Charge 3.
07-17-2019 20:17
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07-17-2019 20:17
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My Charge 3 Fitbit stopped working. It won't come on anymore. It vibrates when I push the button, but nothing else. I tried restarting to no avail. This long restart did not work for me either. I received my fitbit last Christmas as a present. I have been enjoying it, but I am pretty bummed now. I will try to call customer service in the next few days.
07-18-2019 05:43
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07-18-2019 05:43
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Get Outlook for Android
07-18-2019 06:27
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07-18-2019 06:27
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Well you didn’t respond to my post, so I’ll answer here. Mine only works while plugged in. As soon as I take it off screen goes black. ????
07-18-2019 06:28
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07-18-2019 06:28
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Send it back, that’s what happened to mine.
07-18-2019 06:48
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07-18-2019 06:48
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Did you have to have the receipt?
07-18-2019 06:50
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07-18-2019 06:50
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I think so... I told them when it as purchased based on the dat on the receipt but didn’t have to send it in as a proof or anything. Good luck!

07-18-2019 06:51
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07-18-2019 06:51
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I didn’t have to send in anything. Did it all over the live chat. Didn’t even call.

07-18-2019 07:03
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07-18-2019 07:03
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I have replaced mine three times from Costco. I'm done with the Charge 3 I have no confidence in this product. I was told by Fitbit that the Charge 3 is not compatible with my three year old phone.
07-18-2019 07:12
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07-18-2019 07:12
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07-31-2019 07:23
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07-31-2019 07:23
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Sent from my Verizon Motorola Smartphone
07-31-2019 08:00
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07-31-2019 08:00
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I'm done with them. I just went out and bought an Apple Watch. I love it so far!

08-14-2019 09:03
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08-14-2019 09:03
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Hi Alejandra
My fitbit charge 3 after 9 months don’t show the clock when I rotate my hand
Kindly
Leonidas

08-14-2019 09:25
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08-14-2019 09:25
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Sent from my Verizon Motorola Smartphone

08-16-2019
16:50
- last edited on
10-30-2021
04:20
by
JuanJoFitbit
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08-16-2019
16:50
- last edited on
10-30-2021
04:20
by
JuanJoFitbit
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I am on 3rd Fit bit in 3 months with this charge 3. I never had any problems with the charge 2. There is a battery problem with the charge 3, they don't charge. I would much rather go back to the charge 2.
I never had any problem with my charge 2, but that's not the case with the charge 3, I am going on my 3rd replacement with the charge 3 as the battery won't re-charge. It's a bad design so if you are going to buy one stick with the charge 2.
Moderator edit: merged reply

08-16-2019 18:01
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08-16-2019 18:01
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"People don't always remember what you say or even what you do, but they always remember how you made them feel." - Maya Angelou

08-16-2019
20:16
- last edited on
10-30-2021
04:21
by
JuanJoFitbit
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08-16-2019
20:16
- last edited on
10-30-2021
04:21
by
JuanJoFitbit
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Same here. On 4th one since Christmas and they are definitely not waterproof.
It's definitely not waterproof...at least not the 3 of mine that have quit after being in the water.
Get Outlook for Android
Moderator edit: merged reply
08-16-2019 20:42
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08-16-2019 20:42
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I have exactly the same issues. Did anybody get a solution for that problem?
it is really annoying especially when you want to rely on the time and it won't show the correct one because the watch also doesn't work properly.

08-21-2019 07:52
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08-21-2019 07:52
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I have a blank screen on my new charge 3. I have tried the 15 second reset and get nothing. Some vibrations from the watch. It seems lots of people have the same problem. Please help
08-21-2019 08:11
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08-21-2019 08:11
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fine. At least the problem with the black screen was solved for a little
while, but later I only had trouble with it.

08-21-2019 08:13
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08-21-2019 08:13
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Get Outlook for Android

