Charge 3-Screen and syncing issues

[Gordian]

I was going to ask if anyone knew why charge 3 stopped syncing with all my devices a week ago.

But you know what?

Coming on here with yet another problem with my fitbit device and just seeing page after page of people who's devices are also malfunctioning I've realised I don't want to do this anymore.

My Charge 3 hasn't worked properly since day 1, just over a year ago.

It's not down to 'user error' or me misunderstanding the device, it's just a bad product.

So I'm done.

Moderator edit: format

Moderator edit: updated subject for clarity

[Gordian]

Just so people know, the update hasn't fixed any of the known issues with the Charge 3.

I've still got the lines across the screen on a device less than 12 months old.

I'm still having to reboot the device pretty much everytime I want it to syc with the app.

The step counter still freezes if you're not moving for any length of time then misses the next couple of hundred steps.

The only obvious extra feature I've noticed since the update are the addition of an 'agenda' icon which is some sort of calendar feature.

Other than that my device is just as frustratingly dysfunctional as it's been pretty much since the day I bought.it

I've certainly not changed my mind about never buying fitbit again.

[EdsonFitbit]

Thank you for visiting the Fitbit Community @Gordian.

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for the information provided and for trying to resolve the issue before contacting us.

To evaluate this situation, I created a case with Customer Support. Please check your inbox on the next days. They will let you know how to proceed as soon as possible. Thank you for your patience while dealing with this situation.

I merged two of your posts to this thread because they are related to the same topic.

If you have any question, please let us know.