Charge 3 Screen fading

[ChrisOrr]

Hello, my charge 3 is 8 moths out of warranty and my display is fading at the edges. I see this is quite a popular complaint by reading the forums. I have fully reset the charger but still not luck. Really not happy with this unit failing after such a short time. Anybody offer any help?

Thanks, Chris.

[asdwert]

Join the club.  Out of warranty, out of luck.  All Fitbit will do is offer you a small discount on a new product.  Defective product and they will not own up to it.

[ChrisOrr]

Not really good enough I know, but a discount would help a little

[AlvaroFitbit]

@ChrisOrr @asdwert It's nice to have you on board.

Sorry to hear about this. @ChrisOrr thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

@asdwert Support does follow the guidelines described in the warranty so if your device is outside the warranty period they won't be able to replace it. This is why they offer a discount to help customers in this situation. Still thank you for sharing your feedback. 

I'll be around.