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Charge 3 black screen

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For the past 7 days my screen is black. The watch is functioning tracking activity, steps and sleep.

 

I have tried every method on this community such as changing the clock face, holding the buttom down for 8 seconds and putting it in the charger and holding the button down for 15 seconds. Nothing has worked.

 

Any ideas? 

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21 REPLIES 21

Same here second time it’s happened to me, but this time around it is completely gone. And as it’s so dark, I couldn’t even tell that it wasn’t on so it wasn’t even charting my exercise for the day. I seem to see so many people having the same problem that I guess like many others not gonna be going to Fitbit anymore.

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I just did that again and it worked briefly so that I could see settings. I believe tracker inadvertently went on dim. I fixed that but after less than a minute it's back to where I can't read screen.

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