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Charge 3 blank screen, fix not working

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‎11-24-2020 22:22 - last edited on ‎11-25-2020 03:27 by Fitbit Moderator

‎11-24-2020 22:22 - last edited on ‎11-25-2020 03:27 by Fitbit Moderator

I see there are many topics about the blank screen on a charge 3.. Mine is doing the same. I've followed the steps that support suggested, but nothing... screen is blank... only think i see is the smily face. After that nothing...

And there is nowhere in South Africa that you can take the fitbit in to be repaired by the looks of things

 

 

Moderator Edit: Clarified subject

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‎11-25-2020 03:29

‎11-25-2020 03:29

@SunsetRunner Welcome to the Fitbit Community! It's great to have you here!

 

Sorry to hear that your Charge 3 screen not working and thank you for troubleshooting this issue. I noticed that you already have a ticket with our Support team so work with them to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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