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Charge 3 blank screen

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‎01-21-2020 13:06 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

‎01-21-2020 13:06 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

Hi! My charge 3 match went crazy and after it turned black. I searched for an answer here  and i tried restart it like all of you have said it doesnt work it is still black. It vibrates when i press the button but thats it. And its zincronise to the app as well. Is it damaged totaly? 

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎01-21-2020 16:55

‎01-21-2020 16:55

Try installing a different clock face, preferably one from Fitbit.

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‎01-21-2020 19:21

In response to SunsetRunner

‎01-21-2020 19:21

I tried that to. It didnt work after that either. 

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‎01-22-2020 07:13

In response to Nilla81

‎01-22-2020 07:13

Contact Customer Support.

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