Charge 3 blank screen

[Nikkiperry]

My charge 3 screen has gone so faded & I can now hardly see it.

I’ve tried changing is settings, but nothing. Tried resetting, but that doesn’t work either. Do they only have a 2 year lifespan, or can this be resolved please?

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Moderator Edit: Clarified subject

[ManuFitbit]

Hi @Nikkiperry. Good to see you around the community.

I'm sorry to know about the inconvenience with your tracker. Thanks for trying to fix it.

Please restart your Charge 3 one more time following the steps suggested in the article and try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

[Favoredwun]

I've done all of this and none of it has worked.  What is the next course of action?

[ManuFitbit]

Good to see you for the first time in the community @Favoredwun.

Thanks for letting us know about the issue with your device.

I've been informed that you already contacted the Customer Support team for further assistance with this; in this case, they will let you know how to proceed. Please keep in contact with them and let them know of the steps that you already tried and keep an eye on your inbox.

[Dswtechie]

I am having the same issue!  Was this resolved for you? The only thing I found out is that they are checking my warranty.